Angielski dla Scecjalistów

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Writing business letter

Powitanie

  • Dear Mr Hill
  • Dear Ms Ender
  • Dear Sir
  • Dear Sirs
  • Dear Madam
  • Dear Sir or Madam

Zaczynamy

  • I am writing to inform you that ... / to tell you about ... to confirm ...
    to request ...
    to enquire about ...
  • I am contacting you for the following reason.
  • I received your address from ... and would like to ...
  • Having seen your advertisement in ... , I would like to ...
  • I recently read/heard about . . . and would like to know . . .

Odnosimy się do ostatniego listu/spotkania …

  • Thank you for your letter of September 25 ...
  • Thank you for contacting me/us.
  • Thank you for your letter regarding ...
  • It was a pleasure meeting you in London last week.
  • I enjoyed having lunch with you last month in London.
  • I would just like to confirm the main points we discussed on Tuesday . . .
  • With reference to our telephone conversation yesterday ...
  • In reply to your request ...

Składamy prośbę

  • We would appreciate it if you would ...
  • I would be grateful if you could...
  • Could you please send me . . .
  • Could you possibly tell us/let us have...
  • In addition, I would like to receive ...
  • It would be helpful if you could send us ...
  • I am interested in (obtaining/receiving...)
  • I would appreciate your immediate attention to this matter.
  • Please let me know what action you propose to take.

Oferujemy pomoc

  • Would you like me/us to ...
  • We are willing to ...
  • Our company would be pleased to ...
  • We would be happy to ...

Przekazujemy dobre wiadomości

  • We are pleased to announce that ...
  • I am delighted to inform you that ...

Przekazujemy złe wiadmości

  • We regret to inform you that ...
  • Unfortunately we cannot/we are unable to ...
  • After careful consideration we have decided not to ...

Skargi/reklamacje

  • I am writing to complain about ...
  • We regret to inform you that ...
  • I am writing to express my dissatisfaction with ...

Przepraszamy

  • I would like to apologize for ...
  • Once again, I apologise for any inconvenience.
  • We are sorry for the delay in replying ...

Zamówienia

  • We are pleased to place an order with your company for ...
  • We would like to cancel our order n°...
  • I am pleased to acknowledge receipt of your order n°...
  • Your order will be processed as quickly as possible.
  • Unfortunately these articles are no longer available/are out of stock.
  • We can guarantee delivery before ...
  • Please confirm receipt of our order.

Ceny/Koszty/Płatności

  • Please send us your price list.
  • Please send payment as soon as possible.
  • Our records show that we have not yet received payment of ...
  • You will find enclosed our most recent catalogue and price list.
  • Our terms of payment are as follows : ...

Załączanie dokumentów

  • I am enclosing ...
  • You will find enclosed ...
  • Please find enclosed ...

Uwagi końcowe

  • If we can be of any further assistance, please let me/us know.
  • If I can help in any way, please do not hesitate to contact me/us.
  • If you require more information ...
  • For further details ...
  • Thank you for your help.
  • We hope you are happy with this arrangement.
  • We look forward to a successful working relationship in the future.
  • We would be (very) pleased to do business with your company.
  • I would be happy to have an opportunity to work with your firm.

Kończymy

  • I look forward to seeing you next week.
  • Looking forward to hearing from you
  • I look forward to meeting you.
  • I would appreciate a reply at your earliest convenience.

I jeszcze dopisujemy na sam koniec …

  • Sincerely, }
  • Yours sincerely, } (w korespondencji z klientami; formalnie)
  • Sincerely yours, }
  • Regards, (piszemy jeśli znamy kogoś bardzo dobrze i jesteśmy z nim w koleżeńskich kontaktach; nieformalnie)
Dodano: 2009-01-23 19:46:19

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